Terms of Service

TERMS OF USE

Last updated: September 2026

Welcome to WALIDA.

These Terms of Use govern your access to and use of the WALIDA website, community, platform, features, tools and related services.

By creating an account, accessing or using WALIDA, you agree to these Terms of Use.

Please read them carefully before using the platform.

1. ABOUT WALIDA

WALIDA is a digital platform and online community designed primarily for Muslim users and people interested in learning about Islam.

WALIDA provides social, educational and informational features that may include:

• User profiles
• Community posts and interactions
• กลุ่ม
• Qur’an-related resources
• Hadith-related resources
• Dhikr and Duas
• Prayer-related tools
• Qibla tools
• Mosque discovery tools
• Zakat-related tools
• Islamic educational content
• Games and learning resources
• Other community and educational features

WALIDA may add, modify or remove features as the platform develops.

2. SERVICE PROVIDER

WALIDA is operated by:

Trade Name: WALIDA
Owner / Legal Name: [FULL NAME / FINAL LEGAL NAME]
NIF/CIF: [TO BE COMPLETED]
Registered Address: [TO BE COMPLETED]
Contact Email: [WALIDA CONTACT EMAIL]
Website: walida.org
Country: Spain

These details will be completed or updated whenever legally required.

3. ACCEPTANCE OF THESE TERMS

By accessing WALIDA, creating an account or using any of its services, you acknowledge that you have read and understood these Terms of Use and agree to comply with them.

If you do not agree with these Terms, you should not use WALIDA.

Certain features may also be subject to additional rules or notices presented within the platform.

4. USER ACCOUNTS

Some WALIDA features require the creation of a user account.

When creating or maintaining an account, users agree to:

• Provide accurate information where required
• Keep their account information reasonably up to date
• Maintain the confidentiality of their password and login credentials
• Not share access to their account in a way that compromises its security
• Notify WALIDA if they become aware of unauthorized access to their account
• Use the account in accordance with these Terms

Users are responsible for activity carried out through their accounts to the extent permitted by applicable law.

WALIDA may take reasonable security measures when suspicious or unauthorized activity is detected.

5. GOOGLE AND THIRD-PARTY SIGN-IN

WALIDA may allow users to create or access an account through third-party authentication services such as Google Sign-In.

When using such a service, users may also be subject to the terms and privacy policies of the relevant third-party provider.

WALIDA does not receive or store the password associated with a user’s Google account.

Information received through third-party authentication will be handled in accordance with the WALIDA Privacy Policy.

6. COMMUNITY RULES

WALIDA is intended to provide a respectful and constructive community environment.

Users must treat other members with respect.

Users must not use WALIDA to:

• Harass, threaten or intimidate other users
• Bully or deliberately humiliate other members
• Promote hatred or violence against individuals or groups
• Publish unlawful content
• Impersonate another person or organization
• Commit fraud or deliberately deceive other users
• Distribute spam
• Attempt to compromise another user’s account
• Distribute malware or malicious code
• Interfere with the security or normal operation of WALIDA
• Use automated systems to abuse, scrape or overload the platform
• Publish another person’s private information without appropriate authorization
• Encourage illegal activity
• Use WALIDA for purposes prohibited by applicable law

Disagreement and respectful discussion are permitted, but abuse, harassment and harmful conduct are not.

7. ISLAMIC COMMUNITY AND RESPECTFUL CONDUCT

WALIDA has been created as a platform centered around Islamic community, learning and useful tools for Muslims.

Users are expected to interact respectfully with the community and with religious content available through the platform.

Users must not deliberately use WALIDA to harass members because of their religious beliefs or to intentionally disrupt community spaces.

At the same time, user-generated opinions and statements belong to the users who publish them and do not automatically represent the position of WALIDA.

8. USER-GENERATED CONTENT

WALIDA may allow users to publish or upload content, including:

• Text
• โพสต์
• Comments
• Images
• วิดีโอ
• Profile information
• Reactions
• Group content
• Other materials

Users retain the rights they legally hold in content they create.

By publishing content on WALIDA, users grant WALIDA a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and technically process that content to the extent necessary to operate, provide, secure and improve the platform.

This licence exists only to enable WALIDA to provide its services and does not transfer ownership of the user’s content to WALIDA.

Where technically and legally applicable, this licence ends when the content is deleted, except where continued retention is necessary for security, legal compliance, backups, dispute resolution or other legitimate purposes.

9. RESPONSIBILITY FOR USER CONTENT

Users are responsible for the content they publish through WALIDA.

By uploading or publishing content, users represent that they have the necessary rights or authorization to share it.

Users must not publish content that:

• Infringes copyright or intellectual property rights
• Violates another person’s privacy
• Contains unlawful material
• Contains malicious software
• Is fraudulent or intentionally deceptive
• Violates applicable law
• Violates these Terms of Use

WALIDA does not necessarily review or approve user content before it is published.

The presence of user-generated content on WALIDA does not mean that WALIDA endorses that content.

10. MODERATION

WALIDA may moderate the platform to protect users, maintain community standards and comply with legal obligations.

Depending on the circumstances, WALIDA may:

• Review reported content
• Restrict the visibility of content
• Remove content
• Issue warnings
• Limit certain account features
• Temporarily suspend accounts
• Permanently terminate accounts

Moderation decisions may take into account the seriousness of the conduct, context, repetition, risk to users and applicable legal obligations.

Where appropriate and legally required, users may be provided with information regarding moderation decisions and available means of challenge or appeal.

11. REPORTING CONTENT OR USERS

Users may report content or behavior that they believe violates these Terms or applicable law.

Reports should be made through the reporting mechanisms available within WALIDA or by contacting:

[WALIDA SUPPORT / CONTACT EMAIL]

Submitting a report does not automatically mean that content will be removed.

WALIDA may review the circumstances and take the measures considered appropriate under these Terms and applicable law.

12. RELIGIOUS AND EDUCATIONAL CONTENT

WALIDA provides access to Islamic educational resources and tools.

While WALIDA aims to provide useful and reliable information, content available through the platform is intended primarily for general informational and educational purposes.

WALIDA does not guarantee that every piece of religious content, interpretation, translation, calculation or user contribution will be free from errors.

For important religious matters or questions requiring a formal Islamic ruling, users should consult a qualified and trusted scholar or appropriate religious authority.

13. PRAYER TIMES, QIBLA AND OTHER TOOLS

WALIDA may provide tools including prayer times, Qibla direction, Zakat calculations, mosque information, Qur’an tools, trackers and other utilities.

Results may depend on:

• Location
• Device information
• Calculation method
• User settings
• Third-party information
• Technical availability

Users should understand that automated calculations or location-based results may occasionally differ from local mosque practices, local authorities or other calculation methods.

Where accuracy is particularly important, users should verify the information using an appropriate local or authoritative source.

14. MOSQUES AND THIRD-PARTY INFORMATION

WALIDA may display information about mosques, organizations, locations or other third parties.

Some of this information may originate from external sources.

WALIDA cannot guarantee that all third-party information, including addresses, opening times, contact information or other details, will always be complete or current.

Users should verify important information directly with the relevant organization where necessary.

15. THIRD-PARTY LINKS AND SERVICES

WALIDA may contain links to third-party websites, applications or services.

These external services operate independently from WALIDA.

WALIDA does not control their content, availability, security, privacy practices or terms.

Users who access third-party services should review the applicable terms and privacy policies of those providers.

16. INTELLECTUAL PROPERTY

Except for user-generated content and third-party materials, the WALIDA platform and its original elements may be protected by intellectual property rights.

This may include, where applicable:

• WALIDA branding
• Logos
• Interface designs
• Original graphics
• Software
• Source code
• Original texts
• Original educational materials
• Databases and platform organization

Users may not copy, reproduce, distribute, sell, modify or commercially exploit protected WALIDA materials without authorization, except where permitted by law.

Nothing in these Terms is intended to claim ownership over public-domain religious texts or third-party materials in which WALIDA does not hold intellectual property rights.

17. PROHIBITED TECHNICAL USE

Users must not attempt to:

• Gain unauthorized access to WALIDA systems
• Circumvent security mechanisms
• Obtain another user’s credentials
• Introduce malware or malicious software
• Attack, overload or disrupt WALIDA servers
• Exploit vulnerabilities
• Perform unauthorized automated scraping
• Reverse engineer protected elements where prohibited by law
• Use bots or automated systems in a manner that damages or disrupts the platform

Security vulnerabilities discovered in WALIDA should be reported responsibly rather than exploited.

18. ACCOUNT SUSPENSION AND TERMINATION

WALIDA may restrict, suspend or terminate an account when reasonably necessary, including where:

• These Terms are seriously or repeatedly violated
• The account is used for unlawful activity
• Other users are placed at risk
• Fraud or abusive behavior is detected
• Platform security is threatened
• WALIDA is legally required to take action

Where appropriate and required by applicable law, WALIDA may provide information regarding the reason for the action and available options for review.

19. ACCOUNT DELETION

Users may request deletion of their WALIDA account using the mechanisms provided by the platform or by contacting WALIDA.

Deletion of an account may result in loss of access to:

• Profile information
• Community features
• Account settings
• User-specific information
• Other account-related functionality

Certain information may be retained where required or permitted by law, including for security, fraud prevention, dispute resolution, legal compliance or the establishment, exercise or defense of legal claims.

For further information, please refer to the WALIDA Privacy Policy.

20. AVAILABILITY OF WALIDA

WALIDA aims to maintain a reliable and accessible service.

However, uninterrupted availability cannot be guaranteed.

The platform may occasionally become unavailable due to:

• Maintenance
• Updates
• Technical failures
• Security incidents
• Hosting or infrastructure issues
• Third-party service failures
• Events outside WALIDA’s reasonable control

WALIDA may modify, improve, replace or discontinue features when reasonably necessary.

21. DISCLAIMER

WALIDA provides its platform, community features, educational resources and tools in good faith.

However, to the extent permitted by applicable law, WALIDA does not guarantee that:

• The service will always be uninterrupted
• Every feature will always be available
• All information will always be complete or error-free
• Third-party information will always be current
• User-generated content will always be accurate

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

22. LIMITATION OF LIABILITY

To the extent permitted by applicable law, WALIDA will not be responsible for losses caused solely by circumstances outside its reasonable control or by unlawful or improper use of the platform by users or independent third parties.

WALIDA is not responsible for statements, opinions or content independently published by users merely because they appear on the platform, subject to WALIDA’s obligations under applicable law.

Nothing in these Terms excludes liability where such exclusion would be prohibited by law.

23. PRIVACY AND PERSONAL DATA

The processing of personal data through WALIDA is governed by the WALIDA Privacy Policy.

The Privacy Policy explains, among other matters:

• What information may be collected
• Why it is processed
• How it may be used
• Data retention
• User rights
• Service providers
• Google Sign-In
• International data transfers

Users should read the Privacy Policy together with these Terms.

24. CHANGES TO THESE TERMS

WALIDA may update these Terms of Use when necessary due to:

• New platform features
• Changes to existing services
• Security requirements
• Operational changes
• Legal or regulatory requirements

When changes are material, WALIDA may take reasonable measures to inform users where required.

The latest revision date will be displayed at the beginning of these Terms.

Continued use of WALIDA following changes will be subject to applicable law and, where required, users will be asked to accept the updated Terms.

25. GOVERNING LAW

These Terms are governed by applicable Spanish law and European Union law, without prejudice to any mandatory consumer protections or other rights that may apply based on the user’s country of residence.

Nothing in these Terms deprives consumers of protections granted to them by mandatory applicable law.

26. DISPUTES AND JURISDICTION

WALIDA encourages users to contact us first if they have a problem or dispute so that we can attempt to resolve the matter.

Nothing in these Terms restricts any mandatory right a consumer may have to bring proceedings before the courts or authorities competent under applicable law.

27. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the extent necessary under applicable law.

The remaining provisions will continue to apply to the extent legally possible.

28. CONTACT

For questions about these Terms of Use or the WALIDA platform, please contact:

WALIDA

Owner / Data Controller:
[FULL NAME / FINAL LEGAL NAME]

NIF/CIF:
[TO BE COMPLETED]

Email:
[WALIDA CONTACT EMAIL]

Registered Address:
[TO BE COMPLETED]

Spain

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Privacy Policy

Privacy Policy and Data Protection

Last updated: September 29, 2026

At WALIDA, we take the privacy and protection of our users’ personal data seriously.

This Privacy Policy explains what information we may collect when you use WALIDA, including when you sign in using your Google account, how we use that information, how it may be stored or shared, and the rights available to you.

Personal data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and other applicable data protection laws.

1. Data Controller

The controller responsible for personal data processed through WALIDA is:

Project: WALIDA
Website: walida.org
Email: info@walida.org
Responsible person: Youssef Sahli El Mersali
Tax ID: [ADD NIF]
Registered/Fiscal Address: [ADD FISCAL ADDRESS]

For questions regarding this Privacy Policy or the processing of your personal data, you can contact us at info@walida.org.

2. Personal Data We May Collect

Depending on how you use WALIDA, we may process different categories of personal data.

Account registration information

When you create a WALIDA account, we may collect:

• Name or username.
• Email address.
• Password, when you register directly with WALIDA. Passwords are protected using the security and hashing mechanisms provided by our authentication system.
• Information you voluntarily add to your profile.

Profile and community information

WALIDA includes community and social features for Muslims.

Users may voluntarily create a profile, publish content, interact with other users, participate in groups or discussions, and use other community features available on the platform.

Information that you choose to publish in public or community areas of WALIDA may be visible to other users.

We recommend that users do not publish sensitive personal information that is unnecessary for using the service.

3. Google Sign-In and Google User Data

WALIDA allows users to create an account or sign in using Google Sign-In.

When you choose to sign in with Google, Google may provide WALIDA with basic information associated with your Google account, depending on the permissions you authorize.

This information may include:

• Your email address.
• Your name.
• Your Google account identifier.
• Your profile picture, when available and authorized.

How WALIDA uses Google user data

WALIDA uses information received from Google only for purposes related to authentication and account functionality, including:

• Authenticating your identity.
• Creating your WALIDA account.
• Signing you into your existing WALIDA account.
• Associating your Google identity with your WALIDA account.
• Displaying basic account or profile information where applicable.
• Maintaining the security and integrity of the authentication process.

WALIDA does not receive or store your Google account password.

WALIDA does not use Google user data for advertising purposes.

WALIDA does not sell Google user data.

WALIDA does not use Google user data for purposes unrelated to providing or securing the WALIDA service.

Storage and sharing of Google user data

Information obtained through Google Sign-In may be stored as part of your WALIDA account where necessary to maintain your account and provide the service.

Google user data is not sold to third parties.

It may only be processed by service providers where technically necessary to operate, host, secure, maintain, or provide WALIDA, subject to applicable data protection requirements.

Information may also be disclosed where required by applicable law or a valid request from a competent public, judicial, or administrative authority.

Managing Google permissions

You can review or revoke permissions granted to WALIDA through your Google Account settings.

Revoking Google access does not necessarily delete an existing WALIDA account. You may separately request deletion of your WALIDA account and associated personal data as described in Section 9.

4. Purposes of Processing

Personal data may be processed to:

• Create and manage user accounts.
• Authenticate users and provide login functionality.
• Provide WALIDA’s features and services.
• Create and manage user profiles.
• Enable community publications and interactions.
• Enable groups and other social features.
• Provide Islamic tools and resources available through WALIDA.
• Maintain platform security.
• Detect and prevent fraudulent, abusive, or unauthorized activity.
• Respond to support requests.
• Process privacy and data protection requests.
• Comply with applicable legal obligations.
• Improve the technical operation and user experience of WALIDA.

5. Legal Basis for Processing

Depending on the purpose, processing may be based on:

Performance of a contract or provision of the requested service: where processing is necessary to create and maintain your account or provide WALIDA functionality.

Consent: where you expressly authorize optional processing or third-party services.

Legitimate interests: where necessary to protect WALIDA, maintain security, prevent abuse, resolve technical problems, and protect users, provided that those interests do not override your fundamental rights and freedoms.

Legal obligations: where processing or retention is required by applicable law.

6. Sharing of Data and Service Providers

WALIDA does not sell users’ personal data.

Certain technology providers may process information when necessary to provide services used by WALIDA.

These may include providers of:

• Web hosting and infrastructure.
• Email services.
• Security and maintenance services.
• Analytics and technical services.
• Authentication systems.

When you use Google Sign-In, Google’s authentication services are involved in the authentication process.

Personal information may also be disclosed when required by applicable law or pursuant to a legitimate request from a competent authority.

7. International Data Transfers

Some technology providers used by WALIDA may operate or maintain infrastructure outside the European Economic Area.

Where an international transfer of personal data occurs, WALIDA will seek to rely on appropriate safeguards and mechanisms recognized under applicable data protection law.

8. Data Retention

Personal data associated with your WALIDA account will generally be retained while your account remains active or for as long as necessary to provide the requested services.

If you request deletion of your account, associated personal data will be deleted or anonymized where appropriate, except where certain information must temporarily be retained to:

• Comply with legal obligations.
• Resolve disputes.
• Prevent fraud or abuse.
• Establish, exercise, or defend legal claims.

Data retained for these purposes will be deleted when the applicable retention period expires.

9. Account and Data Deletion

You may request deletion of your WALIDA account and associated personal data at any time.

Send your request to:

info@walida.org

Use the subject:

“Account Deletion”

We may request information reasonably necessary to verify that you are the owner of the account before processing the deletion request.

Deletion is subject to information that WALIDA may be legally required to retain for a specified period.

If you used Google Sign-In, deleting your WALIDA account will also result in deletion or anonymization, where applicable, of Google account information stored as part of your WALIDA account, except where retention is legally required.

10. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• Access personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal data.
• Object to certain processing.
• Request restriction of processing.
• Receive certain personal data in a structured, commonly used and machine-readable format where applicable.
• Withdraw previously provided consent.

To exercise these rights, contact:

info@walida.org

We may request additional information when reasonably necessary to verify your identity.

11. Complaints to a Data Protection Authority

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) or another competent supervisory authority.

You may also contact us first at info@walida.org so that we can try to resolve your concern.

12. Cookies and Similar Technologies

WALIDA may use cookies and similar technologies necessary to operate the website, maintain user sessions, provide functionality, improve security, and, where applicable, obtain statistical information about use of the platform.

Where applicable law requires consent for non-essential cookies, those cookies should not be activated until the user has provided the required consent.

Additional information may be provided through WALIDA’s Cookie Policy or cookie settings.

13. Security

WALIDA implements technical and organizational measures intended to protect personal data against unauthorized access, loss, alteration, disclosure, or destruction.

However, no Internet-based system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and should notify WALIDA if they become aware of unauthorized use of their account.

14. User-Generated Content

WALIDA includes social and community functionality.

Information voluntarily published in profiles, posts, groups, comments, discussions, or other community areas may be visible to other users depending on the applicable privacy settings.

Users are responsible for deciding what personal information they choose to publish and for respecting the privacy and rights of others.

15. Children and Minors

WALIDA does not knowingly seek to collect personal data from children who are not legally able to consent to the processing of their personal data under applicable law.

Where required, use of certain WALIDA features by minors must be authorized by their parent, guardian, or legal representative.

If we become aware that personal data relating to a minor has been provided without the required authorization, appropriate steps may be taken to delete that information.

16. Third-Party Links and Services

WALIDA may contain links, embedded content, or integrations provided by third parties.

Those third parties may have their own privacy policies and terms of service. WALIDA does not control the processing of personal data performed directly by independent third-party services.

Users should review the privacy policies of those services before providing personal information to them.

17. Changes to This Privacy Policy

WALIDA may update this Privacy Policy when necessary to reflect changes to the platform, services, technology providers, or applicable law.

When material changes are made, the “Last updated” date at the beginning of this policy will be revised and, where appropriate, users will be informed through suitable means.

18. Contact

For questions regarding this Privacy Policy, Google Sign-In, your WALIDA account, or the processing of your personal data:

WALIDA
Email: info@walida.org
Website: walida.org

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